Welcome to the first semi-uncomfortable product review we have ever published: the Luxe Bidet Neo 320 Review. While researching content for a recent article, Toilet Paper: Eco-friendly Options & Alternatives, we learned a lot about bidets, including why American’s haven’t caught onto this very sanitary and toilet-paper-saving concept. Bidets are widely used across many other regions of the world, and with eye-opening articles like this one by Scientific American, it seems like a good time for more of us to jump on the bidet bandwagon. While there are many reasonably-priced bidet attachment options, my household selected the Luxe Bidet Neo 320, mainly for the warm water feature.
Below is a summary of the product divided into bullets of pros and (potential) cons. As a first-time bidet user myself, I welcome anyone with questions to leave them in the comments section following this article. There is a lot of misinformation about bidets, especially in our culture where we have been so hesitant to learn about them. If you think your question dumb, I assure you, it’s not. I had all of the questions in the beginning as well!
Luxe Bidet Neo 320 Pros & Cons
- Easy installation. In a nutshell, you will turn off the toilet water supply, remove the toilet seat, set bidet on the toilet, ensure lineup and put the toilet seat back on. Disconnect toilet water supply, play with some T-adapters, connect bidet hose and then move on to do this process again with the warm water connection via your sink valve. There is slightly more detail to the setup than I have outlined here, but the product comes with detailed installation directions and estimates no more than 30 minutes per installation. Tip: Have towels nearby just in case any water comes out of the hose when you initially disconnect the water supply.
- Designed to fit most toilets. The attachment allows for flexibility among a variety of toilet seats. There are a few seat styles that are less compatible, which may result in a gap in the bowl after installation. If the gap is under one inch, contact Luxe and they will send you a free bumper. If for some reason, the gap is over one inch, you may need a different seat. I was unsure if we had a compatible seat or not (how often have you stared at your toilet and wondered if it was normal?) but the attachment worked just fine for our set up and after reading several other reviews, the fit does not seem to be a common issue.
- Warranty. This model has an 18-month warranty. This lengthy warranty is very reassuring, especially for those new to bidets. This perk allows you plenty of time to try it out, get used to your body positioning and desired water pressure.
- Self-cleaning & sanitary features. First, when not in use, the spray nozzle retracts and hides within a hygienic guard that protects the nozzle so that it stays clean and protected. Second, there is also a self-cleaning feature that streams fresh water over the nozzles for additional sanitation before or after use.
- High-pressure valves. This bidet includes lever-action spray so that you can control the water pressure. The water pressure will match that of your home. If you have high water pressure, I recommend pulling the lever gently until you find your desired pressure. If you find that the water pressure is still too much, you can contact Luxe and they will send you a free T-adapter with a shut-off valve to reduce water pressure.
- Dual nozzles. This model features a feminine component in addition to the basic wash. The feminine component has a gentler pressure and shoots water a bit more forward. In addition to regular sanitation, the owner’s manual also recommends the feminine component to be beneficial for monthly cycles, UTIs, and expecting mothers.
- Adjustable warm water option. You can easily adjust the temperature of the water with the same lever you pull on for pressure by turning to the left for cold and to the right for warm water. It may take a second for the water to warm up (the same way it does when you go to wash your hands or start the shower), but you can still avoid a cold burst by starting the self-cleaning nozzle on warm for a few seconds before clicking over to the ‘wash’ or ‘women’ options.
- Non-electric. No need to worry about the closest electrical outlet or this affecting your electricity bill.
- Hot water issues. If you live an old house or have slow water-heating issues already, you may not fall in love with the warm water feature. For instance, if your hot water takes a long to come on when you wash your hands or shower, then it will also take a long time when connected to the toilet as well, defeating the purpose of the warm water feature when you need it. As I mentioned in the adjustable warm water section above, you can always start by placing the self-cleaning nozzle on warm, but that’s really only useful if your warm water can kick on within a few seconds. You don’t want to be wasting water for five minutes just to have a warm water bathroom experience every time. If you find the hot water option isn’t worth the wait after purchasing, you can simply disconnect the hot water hookup. You will still have a fully functioning bidet, just without the warm water feature.
- Drying. As with many bidets, you will still need to dry after the wash. This con is not exclusive to this bidet model by any means. However, I find that you only need a small amount of toilet tissue to pat dry.
In summary, I highly recommend the Luxe Bidet Neo 320 for its self-cleaning components, warm water feature, feminine wash option, price-point, and easy installation. As much as I would love for readers to purchase this Luxe Bidet Neo 320 to obtain a tiny commission, I honestly hope you will consider any model of a bidet to help out our environment. Bidets conserve energy and reduce toilet paper consumption, helping to protect our forests. Also, they are better for overall hygiene and oddly, fun to use.
Disclosure: Some of the links above are affiliate links. Meaning if you click through and make a purchase, we will receive a small amount of commission, at no additional cost to you.